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Roy
Bailey
Comes
complete with learning objectives, facilitator guidance,
and reproducible materials.
Training Objectives
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Enable managers to concentrate on the personal views,
feelings, and opinions of their staff
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Encourage person-centered rather than role-centered
management
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Improve interpersonal skills
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Ensure that organizational goals are achieve
Activities
Provide
complete coverage of the four stages of counseling:
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Rapport and relationship buildin
- Challenging
problems
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Problem exploration and understanding
- Taking
action
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