Becoming a Mentor: Facilitator's Guide



Norman H. Cohen


This ready-to-use video workshop reinforces the information available in the Complete Mentoring Program. Although the primary audience will be mentors and mentees, the video will serve as a very useful introduction to acquaint others with the complete mentor role, such as executives, coordinators of programs, supervisors of mentees, and administrative personnel.

The video can be shown as a general overview, as well as presented in modules during continuing training seminars in order to study the six dimensions as separate behavioral functions.

Specific Value for Mentors
As a method of learning, the video specifically:

  • Highlights the key concept and essential mentor behaviors of each separate mentoring dimension
  • Demonstrates the complete mentor role by portraying mentors simulating all six mentoring interpersonal dimensions
  • Illustrates that the complete mentor role is a balanced approach which mentors can learn and apply to developing mentoring relationships
  • Emphasizes both verbal and nonverbal mentor behaviors
  • Communicates the critical point that adult mentoring is an evolving process of active and reflective learning, not just a series of separate, unrelated, or fragmented meetings
  • Creates realistic scenes of mentor-mentee interaction based on principles of adult mentoring advocated in HRD materials

Specific Value for Mentees
Mentees will be able to share in simulated mentoring experiences by:

  • Observing competent professionals utilizing the specific behavioral skills required of mentors
  • Watching informed mentees responding appropriately to the interpersonal behaviors of effective mentors
  • Seeing mentees performing in the critical role of collaborative partners

Integrated Source of Learning
To ensure instructional consistency a direct conceptual linkage has been established and maintained among three components:

  • The mentoring terminology/descriptions provided in the HRD printed materials
  • The actual scenes portraying mentor–mentee interpersonal contact
  • The mentoring behavioral codes included in the Participant Workbook of the video

The uniform pattern of information ensures that Becoming a Mentor, the Participant Workbook, and all the components of The Complete Mentoring Program can be smoothly and effectively integrated into training workshops, as well as easily accessed by individuals or mentoring pairs who are using these materials to pursue self-directed learning activities. Becoming a Mentor includes Video, Leader’s Guide and one Participant Workbook.

Video Details

Scene 1: The Relationship Dimension
Key Point – Trust
Terms for Behavior
 
Purpose of Mentor
  • Empathetic Listening (EL)
  • Open-Ended Questions (OEQ)
  • Descriptive Feedback (DF)
  • Perception Checks (PC)
  • Nonjudgmental Responses (NR)
 
  • Communicate sincere interest
  • Express immediate concerns
  • Give observations only
  • Comprehend mentee's feelings
  • Control own emotions
Scene 2: The Informative Dimension
Key Point – Advice
Terms for Behavior
 
Purpose of Mentor
  • Questions about Present (QP)
  • Review of Background (RB)
  • Probing Questions (PQ)
  • Directive Comments (DC)
 
  • Learn facts about job/career
  • Develop work-related profile
  • Require concrete answers
  • Present problems/solutions
Scene 3: The Facilitative Dimension
Key Point – Alternatives
Terms for Behavior
 
Purpose of Mentor
  • Hypothetical Questions (HQ)
  • Uncovering of Assumptions (UA)
  • Examining Commitment (EC)
  • Analysis of Reasons (AR)
 
  • Expand individual mentee views
  • Provide information/explore experience
  • Provide forum for serious achievement of goals
  • Learn basis for current pursuits
Scene 4: The Confrontative Dimension
Key Point Challenge
Terms for Behavior
 
Purpose of Mentor
  • Careful Probing (CP)
  • Open Acknowledgement (OA)
  • Verbal Discrepancies (VerD)
  • Selective Behaviors (SB)
  • Attention to Feedback (AF)
  • Comments about Potential (CP)
 
  • Assess psychological readiness of mentee
  • Express concerns about offering criticism to mentee
  • Help mentee self-assess goals/actions
  • Discuss likely strategies for change
  • Limit own constructive criticism offered to mentee
  • Reinforce belief in growth
Scene 5: The Mentor Model Dimension
Key Point Motivation
Terms for Behavior
 
Purpose of Mentor
  • Offering Thoughts/Feelings (OTF)
  • Selecting Belief in Ability (SRE)
  • Confident View of Risk (CVR)
  • Statements about Action (SA)
 
  • Help mentees learn by sharing own difficulties
  • Help mentee commit to attainable goals
  • Accept as necessary for pursuing opportunities
  • Encourage direct initiatives
Scene 6: The Mentee Vision Dimension
Key Point – Initiative
Terms for Behavior
 
Purpose of Mentor
  • Reflections on Present/Future (RPF)
  • Comments about Strategies (CS)
  • Expressions of Confidence (EC)
  • Respect for Capacity (RC)
  • Encouragement about Dreams (ED)
 
  • Reflect on career/training/education
  • Clarify perceptions/abilities
  • Analyze decision making
  • Trust in ability to determine personal future
  • Develop talents/seek goals

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