Activities Cover

• Counseling
• Assertiveness
• Negotiating
• Problem solving
• Fact finding and questioning
• Persuasion and influencing
  

Training Objectives

• Provide opportunities for individuals to test new skills in a risk-free environment
• Provide training in areas that can only be developed by practice
• Obtain feedback from observers to aid personal development
• Enable participants to test their skills in a variety of real-life situations