Facilitator's Guide

Getting your message across in a way that is clear and coherent is a critical skill in both organizational and personal life. The Communication Effectiveness Profile looks at the large and often complex subject of communicating with others.

When individuals or organizations face significant situations or challenges, one of the first priorities is to understand the issues involved and to work out what needs to be done. In many cases, we do not need any formal assistance to help this process and can think our way through the steps that seem to be most appropriate. However, on occasion the issues or the problems may not be entirely clear and a structured approach can help considerably.

To meet this need, HRD Press has a suite of simple and easy-to-use but comprehensive diagnostic assessment profiles to help people understand their skills or the situations they face more effectively. HRD Press’ diagnostic assessments fall into three categories:

1. Assessments that measure the individual are concerned with competency. These profiles provide participants with an inventory of their relative skills in subcategories within each topic.
2. Assessments that measure the team’s or organization’s performance as a whole (usually relative to the individual’s perception of his or her own performance or level of competence).
3. Assessments that measure a particular task or situation in which the style that is adopted or utilized by the individual or by others is important to understand.